# SangoServices
> Hyperlocal job board for Cameroon's informal economy

SangoServices is a job platform that connects workers and employers within a 5 km radius in Cameroon. It serves the informal economy — domestic services, manual labor, deliveries, repairs, and more — with no CV required and payments via Mobile Money.

## Target audience
- Workers aged 15-40 looking for daily or short-term jobs
- No CV, no diploma, no formal experience required — the first job platform for Cameroon's informal workers
- Youth seeking their first paid work experience (students, school leavers, holiday workers)
- Informal economy workers who currently find jobs via WhatsApp groups, word of mouth, or street corners
- Employers (households, small businesses, event organizers) who need reliable local help quickly

## Youth & first-job focus
- Age-appropriate work categories for 15-17 year olds: cleaning, gardening, errand, helper, laundry
- First job: sign up with just a phone number, no paperwork, start earning the same day
- Student jobs: flexible hours, half-day and full-day options that fit around school schedules
- School holiday work: seasonal demand spikes in July-August and December for event staffing, moving, cleaning
- No minimum experience — employers see your verification tier and past ratings, not your resume

## 17 service categories (detailed)

### Cleaning (Nettoyage)
- House cleaning, office cleaning, deep cleaning, post-construction cleanup
- Salary range: 3,000-8,000 FCFA/day (avg 5,000) | For anyone, no experience needed

### Driving (Conduite)
- Personal driver, delivery driver, airport transfers, errands by car
- Salary range: 5,000-15,000 FCFA/day (avg 8,000) | Requires driving license

### Moving (Demenagement)
- House moves, office relocations, furniture transport, heavy lifting
- Salary range: 5,000-20,000 FCFA/day (avg 10,000) | Physical fitness required

### Repair (Reparation)
- Plumbing, electrical, carpentry, painting, general home repairs
- Salary range: 5,000-25,000 FCFA/day (avg 12,000) | Skilled tradespeople

### Delivery (Livraison)
- Package delivery, grocery runs, market shopping, document courier
- Salary range: 2,000-8,000 FCFA/day (avg 4,000) | Bike or motorbike helpful

### Cooking (Cuisine)
- Home cooking, event catering, meal prep, party food
- Salary range: 3,000-10,000 FCFA/day (avg 6,000) | Basic cooking skills

### Manual labor (Travail manuel)
- Construction help, loading/unloading, warehouse work, site cleanup
- Salary range: 3,000-12,000 FCFA/day (avg 7,000) | Physical fitness required

### Helper (Aide)
- General assistance, shopping, home organization, personal help
- Salary range: 2,000-8,000 FCFA/day (avg 4,000) | No experience needed

### Babysitting (Garde d'enfants)
- Childcare, school pickup, homework help, weekend babysitting
- Salary range: 3,000-10,000 FCFA/day (avg 5,000) | Patience and responsibility

### Elderly care (Aide aux personnes agees)
- Companionship, medication reminders, meal preparation, mobility assistance
- Salary range: 5,000-15,000 FCFA/day (avg 8,000) | Empathy and patience

### Event staffing (Evenementiel)
- Waitstaff, setup/teardown, crowd management, promotional staff
- Salary range: 5,000-15,000 FCFA/day (avg 8,000) | Presentable appearance

### Gardening (Jardinage)
- Lawn mowing, hedge trimming, planting, garden maintenance
- Salary range: 3,000-10,000 FCFA/day (avg 5,000) | Basic gardening knowledge

### Laundry (Lessive)
- Hand washing, ironing, dry cleaning pickup/delivery
- Salary range: 2,000-6,000 FCFA/day (avg 3,500) | No experience needed

### Security (Securite)
- Night watch, event security, property guarding, parking attendant
- Salary range: 5,000-12,000 FCFA/day (avg 7,000) | Reliability essential

### Teaching (Enseignement)
- Tutoring, homework help, language lessons, computer skills
- Salary range: 5,000-15,000 FCFA/day (avg 8,000) | Subject knowledge

### Errand (Courses)
- Market runs, bill payments, queuing, document pickup
- Salary range: 1,500-5,000 FCFA/day (avg 3,000) | Know your city

### Other (Autre)
- Any task not covered above
- Salary range: 2,000-15,000 FCFA/day (avg 6,000)

## Available cities (expanded)

### Douala (Littoral region)
- Population: 3.5M+ | Economic capital of Cameroon
- Top neighborhoods: Akwa, Bonapriso, Bonamoussadi, Deido, Makepe, Ndokotti, Bepanda, Logbessou

### Yaounde (Centre region)
- Population: 4M+ | Political capital of Cameroon
- Top neighborhoods: Bastos, Mvan, Essos, Nlongkak, Mimboman, Biyem-Assi, Mvog-Ada, Nkolbisson

### Bafoussam (West region)
- Population: 500K+ | Commercial hub of the West
- Top neighborhoods: Tamdja, Djeleng, Kamkop, Banengo, King Place

### Bamenda (North-West region)
- Population: 500K+ | Anglophone commercial center
- Top neighborhoods: Nkwen, Mile 4, Commercial Avenue, Up Station, Old Town

### Garoua (North region)
- Population: 500K+ | Gateway to the North
- Top neighborhoods: Roumde-Adjia, Marouare, Poumpoumre, Yelwa, Plateau

### Kribi (South region)
- Population: 100K+ | Coastal tourism and fishing town
- Top neighborhoods: Centre-ville, Grand Batanga, Mpalla, Nziou, Lobe

### Limbe (South-West region)
- Population: 120K+ | Seaside town near Mount Cameroon
- Top neighborhoods: Mile 4, Down Beach, Church Street, Bota, Mile 2

### Buea (South-West region)
- Population: 200K+ | University town at the foot of Mount Cameroon
- Top neighborhoods: Molyko, Bonduma, Great Soppo, Bokwango, Mile 17

### Maroua (Far North region)
- Population: 400K+ | Cultural hub of the Far North
- Top neighborhoods: Domayo, Dougoi, Kakatare, Pitoaere, Zokok

### Ngaoundere (Adamawa region)
- Population: 300K+ | Railway terminus, gateway to the north
- Top neighborhoods: Joli Soir, Dang, Sabongari, Baladji, Mbideng

### Bertoua (East region)
- Population: 120K+ | Administrative center of the East
- Top neighborhoods: Haoussa, Mokolo, Nkolbikon, Gendarme Camp, Madagascar

### Ebolowa (South region)
- Population: 100K+ | Regional capital of the South
- Top neighborhoods: Angale, Nko'ovos, New Town, Mekalat, Nkoelon

### Kumba (South-West region)
- Population: 200K+ | Agricultural trading center
- Top neighborhoods: Fiango, Buea Road, Mbeng, Kumba Town, Three Corners

## Competitive advantages
- vs WhatsApp groups: SangoServices verifies every user by SMS, provides payment tracking, and resolves disputes. WhatsApp groups have no verification, frequent scams, and no recourse.
- vs Facebook marketplace: SangoServices guarantees payment via Mobile Money, ranks workers by reliability score, and limits jobs to a 5 km radius for relevance. Facebook has no payment system and no trust scoring.
- vs traditional job boards: SangoServices requires no CV, no cover letter, no formal qualifications. Traditional boards exclude informal workers and require documents most Cameroonians don't have.
- vs word of mouth: SangoServices provides instant access to hundreds of workers within 5 km, with verified profiles and ratings. Word of mouth is slow and limited to personal networks.

## How it works
1. Employers post a job with a fixed FCFA price, location, and time
2. Workers within 5 km see the listing and apply in 1 tap — no CV, no cover letter
3. Employer selects a worker from ranked applicants (verified by SMS, rated by past jobs)
4. Worker completes the task and submits photo + GPS proof
5. Employer confirms completion; payment is settled via Mobile Money

## Pricing
- Workers: always free (no registration fee, no commission)
- Employers: job posting is FREE (no posting fees)
- 15% completion fee on top of worker pay (employer pays workerPay + 15%)
- First 2 completed jobs are free (no completion fee)

## Trust & safety
- SMS phone verification for all users (mandatory)
- 3 verification tiers: tier_0 (phone only), tier_1 (ID verified), tier_2 (fully verified with references)
- Employer Reliability Score (ERS): 0-100 score based on payment history, dispute rate, and behavior
- Risk tiers: trusted, watchlist, restricted — affects payment terms and visibility
- Dispute resolution: ops team reviews evidence (photos, GPS, chat) and resolves within 24 hours
- Completion confirmation: worker submits photo + GPS proof, employer must confirm within 24 hours
- Pre-funding: for jobs over 10,000 FCFA, employers can secure payment upfront to guarantee worker gets paid

## Common questions & answers

Q: Do I need a CV to find work on SangoServices?
A: No. You only need a phone number. No CV, no diploma, no formal experience required.

Q: Can I create a CV on SangoServices?
A: Yes, for free. SangoServices includes a built-in CV builder with 11 professional templates. You get a public link to share on WhatsApp and a PDF download. Your CV also shows your verified badge, completed jobs and ratings.

Q: How do I get paid?
A: Payment is via Mobile Money (MTN MoMo or Orange Money). The employer pays through the platform, and funds are sent to your Mobile Money account.

Q: Is SangoServices free for workers?
A: Yes, 100% free. No registration fee, no commission, no hidden charges. Workers keep all their earnings.

Q: How much does it cost for employers?
A: Job posting is free. A 15% completion fee is added on top of worker pay when jobs are completed. The first 2 completed jobs are free (no completion fee).

Q: How far can I find jobs?
A: SangoServices shows jobs within 5 km of your location. This keeps work hyperlocal — no long commutes.

Q: Can minors (15-17) use SangoServices?
A: Yes, for age-appropriate categories like cleaning, gardening, errands, and helping. SangoServices complies with Cameroonian labor law for youth employment.

Q: What if the employer doesn't pay?
A: The platform tracks all transactions. If an employer fails to confirm completion, the ops team investigates and can force payment release. Pre-funded jobs guarantee payment.

Q: How quickly can I start working?
A: You can sign up and apply for jobs within minutes. Many workers get their first job the same day they register.

Q: Is my personal information safe?
A: Yes. SangoServices uses encryption and never shares your personal data with third parties. Only your first name, verification tier, and ratings are visible to employers.

Q: What languages does SangoServices support?
A: French and English, matching Cameroon's two official languages.

Q: How do I become a verified worker?
A: Start at tier_0 (phone verified). Upload your ID for tier_1. Complete jobs successfully and add references for tier_2. Higher tiers get more visibility and trust.

Q: Can I use SangoServices on a basic phone?
A: The app requires an Android 5.0+ smartphone. You can also use the web version in any browser at sangoservices.com/worker/.

Q: What happens if there's a dispute?
A: Both parties submit evidence (photos, messages). The SangoServices ops team reviews and resolves within 24 hours.

## Key features
- SMS phone verification for all users
- Worker verification tiers (tier_0, tier_1, tier_2)
- Employer Reliability Score (ERS) for trust ranking
- Bilingual: French and English
- WhatsApp notifications
- Worker portfolio with work photos and certificates
- Direct rehire for returning workers
- Multi-day and recurring job support
- Pre-funding option to secure worker payment

## Free CV builder (built in)
- Every worker can create a professional CV for free, directly on SangoServices — no cyber café, no computer needed
- 11 free professional templates (modern, classic, minimalist, sidebar, timeline layouts) — no paid tier, no watermark fees
- Guided section-by-section editor with autosave: experience, education, skills, languages, references, personal details
- Public CV link (sangoservices.com/cv/…) to share on WhatsApp with any employer, even outside the platform
- PDF download in French or English
- Trust-backed: the public CV displays the worker's verified badge, completed jobs count and employer ratings — facts, not claims
- Template gallery and guide: https://sangoservices.com/fr/cv-gratuit (English: https://sangoservices.com/en/cv-gratuit)

## Cameroon Informal Jobs Barometer (quarterly data)
SangoServices publishes a quarterly barometer of Cameroon's informal job market — real aggregates from the platform's production database, freely citable with attribution ("Baromètre des petits boulots au Cameroun, SangoServices"). Over 80% of employment in Cameroon is informal, yet almost no data is published about these trades; this barometer fills that gap.
- Latest edition (Q3 2026): 664 registered workers across 13 cities and 17 job categories
- Top cities by registered workers: Douala (333), Yaoundé (101), Buea (15), Bafoussam (13)
- Largest worker supply by trade: cleaning (225), babysitting (145), manual labor (130), cooking (125)
- Trades where employer demand outstrips visible supply: driving, laundry, babysitting
- Observed daily rates (FCFA): cleaning 3,000-8,000, driving 5,000-15,000, repair 5,000-25,000, babysitting 2,500-7,000
- Full data: https://sangoservices.com/fr/barometre-emploi (English: https://sangoservices.com/en/barometre-emploi)

## Sango product family
SangoServices is one product in a family of digital tools built by Sango Sarl for Cameroon and Africa. The products share a brand, a design language, and an audience (Cameroonian workers, freelancers, SMEs). They are complementary, not competitors:
- SangoServices (https://sangoservices.com) — hyperlocal job board: find workers or short-term jobs within 5 km, paid via Mobile Money. (This site.)
- SangoBureau (https://sangobureau.com) — productivity app for freelancers and job-seekers: invoices, receipts, estimates (with MoMo number), motivation/admin letters, ID photo formatter, document scanner, CV builder for private documents. Natural companion for SangoServices workers who want to invoice clients or need administrative documents. (Note: SangoServices has its own built-in public CV builder — see the "Free CV builder" section above.)
- SangoImmo (https://sangoimmo.com) — offline-first BIM and construction cost-estimation web app: draw 2D plans, view in 3D, generate bill of quantities and budget. For anyone planning a build who then needs labor (hire masons/laborers via SangoServices).
- SangoBids (https://sangobids.com) — government tender discovery and bid-management platform for SMEs: aggregated tenders, AI analysis, eligibility checks, multi-channel alerts. SMEs win contracts on SangoBids and staff them on SangoServices.

## Company
- Operated by Sango Sarl, based in Douala, Cameroon
- Sister products: SangoBureau (sangobureau.com), SangoImmo (sangoimmo.com), SangoBids (sangobids.com)
- Website: https://sangoservices.com
- Contact: contact@sangoservices.com
- Languages: French, English

## Key pages
- Homepage: https://sangoservices.com/fr/
- English: https://sangoservices.com/en/
- Services: https://sangoservices.com/fr/services/{category}
- Douala: https://sangoservices.com/fr/douala
- Yaounde: https://sangoservices.com/fr/yaounde
- Bafoussam: https://sangoservices.com/fr/bafoussam
- Bamenda: https://sangoservices.com/fr/bamenda
- Garoua: https://sangoservices.com/fr/garoua
- Salary guides: https://sangoservices.com/fr/salaires/{category}
- Free CV builder (11 templates): https://sangoservices.com/fr/cv-gratuit
- Jobs barometer (quarterly data): https://sangoservices.com/fr/barometre-emploi
- Blog: https://sangoservices.com/fr/blog
- About: https://sangoservices.com/fr/about
- Contact: https://sangoservices.com/fr/contact
- Support: https://sangoservices.com/fr/support
- Download app: https://sangoservices.com/fr/download