How can we help you?
Find quick answers or contact our team.
Getting Started
How do I create an account?
Enter your phone number (+237), receive a code by SMS and verify it. Your account is created automatically — no password required.
Is the app free?
The app is free: it is for workers, whose profile is free. Employers: browsing profiles costs nothing; 1 free phone number a day without an account, 3 with a free account, then 200 FCFA per number (free during the launch). No commission.
In which cities is SangoServices available?
Most profiles are in Douala and Yaoundé. You will also find workers in Buea, Bafoussam, Limbe, Bamenda and other cities — new workers sign up every week.
For Workers
How do I get contacted by employers?
Complete your profile (photo, pitch, trades, neighbourhood, rate) and share its link on WhatsApp: interested employers call or message you directly. A profile with a photo gets about 2.6× more views. You can also browse job listings found on other sites, on the “Job listings” page, and reply to the employer directly.
How do I get paid?
Directly by the employer, in cash or Mobile Money, at the amount you agreed with them. SangoServices handles no payment and takes no commission.
I didn't receive the SMS code
Check that your number is correct and that you have network. The SMS can take up to 2 minutes. You can also try email login, or write to us at contact@sangoservices.com.
How do I edit my profile?
Go to the "Profile" tab then "Edit my profile". You can change your name, photo and skills.
For Employers
How do I find a worker?
Open “Find a worker”, then pick the trade and your neighbourhood (e.g. cleaning in Akwa). If nobody matches, the search shows the nearest workers in the same trade.
How do I select a worker?
Compare the photo, pitch, minimum rate, CV and the “ID verified” badge. Tap Contact to get their number and WhatsApp link, and meet the person before the first day. Contact a few: the first one does not always answer.
How do I pay the worker?
Directly, in cash or Mobile Money, at the amount agreed between you. SangoServices handles no payment and takes no commission.
Account & Security
How do I delete my account?
In the app: Profile tab, then "Delete my account". Or by email to contact@sangoservices.com, with your account's phone number. The deletion takes place 48 hours after the request, and you can cancel it by signing in again before then. All the details are on the "Delete my account" page.
Is my data protected?
Yes. We use HTTPS encryption, never sell your data and respect your privacy. See our privacy policy for more details.
Need more help?
Our team is here for you.
Report an issue
If you encounter a bug or suspicious behavior, send us an email at contact@sangoservices.com with a description of the issue and a screenshot if possible.